Binda Privacy Policy

We may collect business details such as business name, owner name, phone number, WhatsApp number, business category, location, product or service information, and profile image.

We may also collect operational records created while using Binda, including products, customer records, transaction data, payment status, feedback, and support messages.

When you use our website or dashboard, we may collect technical information such as login events, browser information, IP address, device information, and usage logs needed to keep the service secure and reliable.

We use information to provide the Binda business assistant and related tools.

This includes onboarding businesses, recording sales, managing products and customers, generating reports, providing support, improving the service, and maintaining security.

We may also use submitted information to comply with legal obligations, prevent misuse, investigate suspicious activity, and communicate important service updates.

If you interact with Binda through WhatsApp, message content and related metadata may be processed through the WhatsApp Business Platform provided by Meta.

Your use of WhatsApp is also subject to Meta’s terms and privacy practices. Binda only uses the message data needed to operate the business assistant, respond to requests, and save business records requested by the user.

We do not sell personal information. We may share information only with service providers and infrastructure partners that help us operate Binda, such as hosting, database, authentication, analytics, messaging, and security providers.

We may also disclose information if required by law, regulation, lawful request, or where necessary to protect our rights, users, systems, or the public.

We use reasonable technical and organizational measures to protect data against unauthorized access, loss, misuse, or alteration.

No internet-based system is completely secure, so we cannot guarantee absolute security, but we work to protect information using access controls, authentication, and secure infrastructure.

We keep information for as long as needed to provide the service, maintain business records, resolve disputes, enforce agreements, and meet legal or regulatory obligations.

We may delete or anonymize data when it is no longer required for these purposes.

Depending on your location and applicable law, you may have rights to request access, correction, deletion, or restriction of certain personal information.

You may also request that we review or remove information you previously submitted through Binda, subject to legal and operational limits.

Binda may rely on third-party platforms and infrastructure providers, including Meta, Supabase, Vercel, and other operational tools. Their services are governed by their own policies and terms.

We may update this Privacy Policy from time to time. When we do, we will update the effective date on this page.

If you have any privacy-related questions or requests, contact Binda through the official support channels listed on our website or business contact points.

Website: https://bindasystem.com